Frequently Asked Questions

Ordering from Bloom is very easy and only takes a few minutes:

• Go to the e-books page and choose the book that suits you.
• Click the "Buy" button for the desired e-book.
• You will be redirected to our secure payment page.
• Enter your email address and choose your payment method.
• Complete the payment — done!

Immediately after your payment, you will receive an email with your download link. You don't need to create an account.

We accept all common payment methods in the Netherlands and Belgium:

• iDEAL — the most popular payment method in the Netherlands
• Bancontact — for customers in Belgium
• Credit card — Visa, Mastercard and American Express
• PayPal — fast and secure via your PayPal account
• Apple Pay & Google Pay — pay with one tap

All payments are made via a secure, encrypted connection.

Absolutely. Our payment pages are secured with SSL encryption. Payments are processed by a PCI DSS Level 1 certified payment provider. Bloom itself does not store any payment data.

Yes! Add all the e-books you want to your shopping cart. From two e-books, a bundle discount is applied automatically — the more you choose, the bigger the discount.

Yes, immediately after your purchase you will receive a confirmation email with an order overview, the amount paid, your download link(s) and a digital invoice as a PDF attachment.

No, you can order as a guest. You only need a valid email address.

Yes! We regularly send discount codes via our newsletter. Enter your code at checkout in the "Discount code" field.

After a successful payment, you will receive an email with a download button within a few minutes. Click "Download your e-book" — the PDF file will be saved directly to your device.

Our e-books are PDF files, suitable for smartphone, tablet, laptop/computer and e-reader.

The download link is valid for 30 days and can be used 5 times. Link expired? Send us an email with your order number.

Yes, you may print for personal use. Commercial use or resale is not permitted.

For mothers in all stages of motherhood — from pregnancy to the school years. Also valuable for fathers, grandparents, and other caregivers.

All 30 e-books are available in English as a PDF. On the product page you automatically get the English edition.

No. Our guides are practical parenting support written by the Bloom team. They do not replace advice from your GP, midwife or health visitor. Our free articles link to the health guidance they are based on.

First, check your spam folder. Wait another 10 minutes. If you still haven't received anything after 30 minutes? Contact us using the email address you used to order.

Download the free Adobe Acrobat Reader app (available for iOS, Android, Windows, and Mac).

Because e-books are delivered instantly, the statutory right of withdrawal no longer applies once your download has started. Not satisfied? Email us within 14 days of your purchase with your order number — we'll find a fair solution, such as help, an exchange for another e-book, or a refund. See our refund policy.

Behind Bloom is a small team of writers and editors. We missed a place where mothers were helped honestly, warmly and practically — Bloom is our answer.

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